Community Platform Support

Does this sound like you?

You run an online course or membership community and the behind-the-scenes admin is quietly piling up

You're spending more time managing your platform than you are serving your members

You'd love someone calm and reliable in the background, keeping things ticking over

This is calm, consistent support for your course or community systems, so you can focus on showing up for your people, knowing everything else is taken care of.

Retainer Options

All retainers are aligned to £35 per hour.

Light Support (Up to 8 hours a month)

  • Best for: courses or communities that are fairly quiet or stable

  • You don't add new content very often

  • You mostly need small updates or occasional fixes

  • You want peace of mind that support is there when you need it

This option is about maintenance and reassurance

Steady Support (Up to 16 hours a month)

  • Best for: established courses or memberships that are actively used

  • You update content or resources regularly

  • Your community needs consistent background admin

  • You'd rather not think about the tech side at all

This is the most popular option, consistent, calm support without the overwhelm.

Spacious Support (Up to 25 hours a month)

  • Best for: growing or very active courses and communities

  • You launch, update, or change things fairly often

  • You want your systems proactively looked after

  • You'd like priority support and a faster turnaround

This option is about breathing room and continuity.

Not Sure Which Level is Right for You?

That's exactly what the Discovery Call is for. We'll talk through what you have, what you need, and find the level of support that genuinely fits, with no pressure to decide on the call.

How Retainers Work

Retainers reserve dedicated time for your business each month

• Support is delivered calmly and consistently within agreed boundaries

• Unused hours don't roll over, this helps keep support sustainable and predictable for both of us

• Availability is limited to ensure quality support for each client

• The monthly cost stays the same, making it easier to plan ahead

Frequently asked questions

What platforms do you support?

I work with a range of course and community platforms. If you're unsure whether yours is covered, just get in touch and we can have a chat.

What counts as a community platform task?

Uploading or updating content, managing member queries, organising resources, keeping your platform tidy and up to date. Essentially anything that keeps the background running smoothly so you don't have to think about it.

Can I change my retainer level over time?

Yes. As your course or community grows or changes, we can review the level of support together and adjust accordingly.

What if I have a busy month and need a little extra?

We can discuss ad hoc top-ups where needed. I'll always be transparent about availability and what's possible.